Privacy Policy

Effective Date: August 5, 2025
Last Updated: August 5, 2025

Al-Maktab Islamic Academy (“Al-Maktab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us through our website, mobile applications, courses, donation platforms, or any other services we provide.

As an Islamic educational institution, we operate in accordance with Islamic ethics and values, with a firm commitment to transparency, trust, and the safeguarding of our students’ and donors’ information.

1. Information We Collect

We collect both personal and non-personal information to deliver our services effectively.

Personal Information
When you interact with Al-Maktab, we may collect:

• Full Name
• Email Address
• Phone Number
• Residential or Billing Address
• Date of Birth (for age-appropriate courses)
• Payment Information (for donations or course registrations)
• Account login details (username and password)

Non-Personal Information
Automatically collected data may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring source (e.g., Google, social media)

2. How We Use Your Information

Your data is used for lawful and transparent purposes, including:

• Creating and managing your student or donor account
• Personalizing your learning experience
• Sending important service-related notifications
• Informing you about new courses, programs, and newsletters
• Providing technical or spiritual assistance
• Processing Zakat, Sadaqah, or other donations
• Internal analytics to improve our platform
• Complying with legal requirements and ensuring security

3. Academic Integrity and Sensitive Information

• Your data will never be sold or misused for commercial purposes.
• Academic records (e.g., grades, attendance) are kept confidential.
• Islamic inquiries and personal religious counseling are handled with the utmost privacy.

4. Data Protection Measures

We take the following steps to secure your information:

• SSL encryption for all website transactions
• Secure server hosting
• Two-factor authentication (2FA) for administrative logins
• Limited internal access (only authorized personnel)
• Regular security audits and data backups

5. Information Sharing

We do not sell, rent, or lease your data. Information may only be shared in the following cases:

• With trusted service providers (e.g., payment gateways like JazzCash, Stripe)
• With learning management systems (e.g., LearnDash, Moodle)
• When legally required by relevant authorities
• In case of an organizational merger or restructuring (with prior notice)

6. Use of Cookies and Tracking Tools

We use cookies to improve user experience, including:

• Session cookies (for login and course progress)
• Analytics cookies (for traffic and behavior analysis)
• Preference cookies (to remember your language or location settings)

You may adjust cookie settings in your browser at any time.

7. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental or guardian consent. Any such data will be deleted upon request.

8. User-Generated Content

• All submitted content must comply with Islamic ethics.
• Inappropriate content may be removed without notice.
• Your profile name and photo may be visible to other users.

9. International Data Transfer

While Al-Maktab operates primarily in Pakistan, your data may be transferred to trusted service providers in other countries. Such transfers comply with applicable data protection laws.

10. Your Rights

You have the right to:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Restrict specific processing activities
• Opt-out of marketing emails

To exercise your rights, contact us at support@almaktab.org.

11. Data Retention

We retain your information for as long as:

• We are providing you services, or
• We are required by law or for audit purposes

You may request data deletion through our support team.

12. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be notified via email or a notice on our website.

13. Contact Information

Al-Maktab Islamic Academy
📧 Email: support@almaktab.org
📱 WhatsApp: +92XXXXXXXXXX
🌐 Website: www.almaktab.org
📍 Address: [Insert if available]