How can we help you
Find answers, contact support, or explore our most common questions.
Courses
Visit our Academy Courses page, choose your desired course, and click “Enroll Now.” You’ll be guided through the registration process step by step.
Most of our classes are recorded with scheduled live sessions for interaction. You can watch the recordings anytime via your dashboard.
Yes, students who complete all lessons and pass the assessments receive a digital certificate from Al-Maktab.
Log in to your account, and go to “Admissions And Registration” from your dashboard to begin learning.
Donations
Visit our Donate page. You can donate via bank transfer, credit/debit card, or mobile wallet. You can also sponsor a student through our Kafalah program.
Yes, we accept both Zakat and Sadaqah. Please select the appropriate category while donating so we allocate your funds accordingly.
Yes, you’ll receive an automatic email confirmation and official receipt after your donation is processed.
Donations are used for student scholarships, educational content, orphan sponsorships, and other welfare projects under Al-Maktab.
Admissions
Anyone interested in Islamic education can apply — including adults, teenagers, and beginners in Arabic or Islamic studies.
No entrance test is required for most beginner-level courses. For advanced courses, there may be a short placement assessment.
Admissions are usually confirmed within 1–2 working days after your registration is complete.
Basic courses don’t require documents. For diploma or advanced programs, we may request CNIC or previous academic proof.
Technical Support
Go to the Login page, click on “Forgot Password,” and follow the instructions to reset your password via email.
Please check your spam/junk folder. If not found, contact us via help@almaktab.org or our WhatsApp support.
This usually means the page has been moved or the link is broken. Double-check the link, or return to the homepage and navigate manually. You can also report the issue to us.
Check your email subscription settings under your profile. Also, make sure our emails aren’t landing in your spam folder. For WhatsApp reminders, opt-in from the course dashboard if available.
General Questions
Al-Maktab is an Islamic educational platform offering online courses, spiritual guidance, and welfare projects for all age groups.
Many of our basic courses are free. Advanced or certification courses may have a minimal fee to support operational costs.
You can reach us through:
📱 WhatsApp: Click to Chat
📧 Email: help@almaktab.org
☎️ Phone: 0300-XXXXXXX
🔍 Still need help?
We’re here to support you every step of the way — whether you’re having trouble accessing a course, need help with donations, or just have a general question.